5/27/2023 0 Comments Oma jewelry![]() The cost will be half of a complete pair plus shipping. Please contact me first for repair authorization at if you ever lose an earring, I am happy make a replacement to match your single earring, provided the style is still available. Please note that I am not responsible for shipping charges on repair items. After that time, I am happy to repair your items for a service charge. I will repair items purchased through free of charge within 6 months of purchase. ![]() Please consider using a trackable shipping service or purchasing shipping insurance, As we are not able to guarantee your shipment. You will be responsible for paying for your own shipping costs for returning your item. ![]() Gift cards, custom orders, and sale items are final sales and are not returnable or exchangeable. I am able to accept returns of unused jewelry in the same condition as received, including packaging, for store credit or exchange only. Return requests must be made within 10 days from receipt of delivery. I hope you absolutely love and feel amazing in your new jewelry, however, if you’d like to make a return for store credit or exchange for another style after purchasing on my website, I’m happy to help. If you have a time crunch, email me and I will do my best to accommodate you. If your item has a longer lead time for some reason, I will notify you by email. Including delivery time, expect orders to arrive at your door in approximately 1-2 weeks. Most orders will be shipped within 3-5 business days of order placement and shipped USPS First Class Mail. Sometimes I have pieces in stock and I can ship immediately, but other times they need to be custom made for you. When you’re not wearing your jewelry it is best to store it in a plastic bag.Įvery piece of jewelry is made to order. To delay oxidation, keep your Carolyn Keys jewelry away from moisture, lotions and other beauty products. Please note that etched and oxidized pieces may lose their finish if polished aggressively. If you prefer to restore the shine on your piece, you can clean your jewelry with a polishing cloth (I use Sunshine Polishing cloths). 14k gold fill items have a thicker layer of gold than typical plating and should maintain their appearance for years to come.īrass and silver items develop a natural patina over time, which I believe adds character and beauty to the jewelry. My jewelry is never plated, as plating can wear off or crack over time. All ear wires are sterling silver or 14k gold fill and are safe for sensitive ears. I hand-fabricate all pieces using brass, sterling silver, and 14k gold fill. The pieces pictured are samples and are not the exact ones you will receive, but rest assured they will be just as beautiful! Due to the handmade nature of the work, slight variations in texture, size, and details may occur. The hardwoods I use are scraps that are collected from local wood shops. I use recycled or reclaimed materials whenever possible. All metals are nickel free and made in the USA.
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